FAQs

  1. Does the tour still go out if it rains?
    • Yes it does. However this depends on the prevailing and forecasted weather conditions. Tours may have to be rescheduled in the case of extreme weather conditions such as a hurricane!
  2. How far is it to Falmouth?
    • If you are staying in the Ocho Rios area, Falmouth is approximately one hour away by road. It is thirty minutes from downtown Montego Bay, and a 2 hour 15 minute  drive from Kingston. Traffic conditions do vary, so please leave ample time for travel. Guests should arrive at the Meeting Point at least 20 minutes in advance of tour time. (Cruise ship guests should arrive at least 10 minutes prior to the departure of the Tour). All tours will depart on time.
  3. How far in advance do you need to book a tour?
    • All tours should be booked at least 24 hours in advance. For bookings under 24 hours, please contact us directly.
  4. How long are the tours?
    • The Falmouth Food Tour is approximately 2.5 to 3 hours long. The combo walking and bus Nyam An' Guh Weh (Falmouth to St. Ann) Tour is approximately 5 and a half hours long.
  5. Do we need to take cash with us?
    • Yes it is recommended that you take cash for purchase of beverages where these are not included in the tastings, and gift items/souveneirs where these are available, as well as for tips.
  6. How much cash should we take and do they accept U.S. currency?
    • The amount of cash you take is all up to you. U.S. currency is accepted at most tour sites.
  7. Do we have to tip our Tour Guides or Drivers? How much do you think we should give?
    • Guide gratuities are appreciated, although not required. If you wish to give a tip, a 15 - 20% tip is within the norm.
  8. Are beverages included?
    • Beverages may be included at some of the food tastings, but not at all. Customers may feel free to purchase alcoholic or non-alcoholic beverages where available to accompany the food tastings.
  9. What does the price of the tour include?
    • The price includes food or beverage tastings at all the tasting stops and a bottle of water. Please check the details of the specific tour you are interested in to find out what food and beverage tastings are included.
  10. What if I have dietary restrictions?
    • Unfortunately we are unable to accommodate modifications due to dietary restrictions. Some exceptions can be made for vegetarians.
  11. What should we wear for the tour?
    • Tours are either full or partial walking tours, so you should wear comfortable shoes and clothing. Sun visors or hats and sun glasses are also recommended.
  12. Do tickets need to be purchased for children?
    • Tickets are not required for toddlers or infants 3 years of age or younger if the child will not be eating during the Tour. Children's tickets are applicable for children age 4 to 12. Please do let us know if you will be attending with an infant or young child when you purchase your tickets.
  13. Are restrooms available during the tour?
    • Yes, restrooms are available at a few of of the food tasting stops.
  14. How much walking is involved?
    • All tours involve some amount of walking and this will vary depending on the tour. The Falmouth Food Tour is a walking tour . Walking is the best way to enjoy the charm of this historic and architecturally rich town. Approximately half of the tour will be spent walking, covering approximately one mile in distance. We walk at a comfortable pace. Many of the tasting stops are street side lasting for approximately 15-20- minutes, however there are three seated stops. 
    • During the first 45 minutes of the Nyam An' Guh Weh (Falmouth to St. Ann) Tour, guests will be covering a few blocks of the historic district of Falmouth on foot and enjoying stand up tastings at street side kiosks. The remainder of the Tour is done by bus with minimal walking. 
    • Jamaica is hot, and temperatures go up during the summer months (June - August), so do remember to wear comfortable shoes and cool clothing. Sun visors, caps or hats as well as sun block are also recommended. 
  15. Can I shop on the tour?
    • Except where otherwise indicated for specific tours, we ask that in deference to other tour participants, you wait until after the tour to shop so that we can stay on schedule and ensure an enjoyable experience for all. After the tour, please feel free to shop at any of the venues included on the tour and explore the town further!
  16. Are cameras allowed on the tour?
    • Yes, cameras are welcome in most locations and your tour guide will help identify particularly photogenic spots. It is customary to ask locals for their consent before you take their picture them. While you are free to take as many photographs as you want, we ask that you do not video-tape the tour or our Tour Guides.
  17. Who will our tour guides be?
    • There are trained and qualified guides on each tour to ensure that you have an informative, fun and safe experience.
  18. Where do we meet?
    • The meeting place for the tours vary. Check the tour details for the specific tour you are interested in to find out the meeting point for that tour. Please be at the meeting point at least 10 minutes prior to the tour departure time with your printed or e-ticket and a photo I.D.
  19. Where does the tour finish?
    • All tours end at the original starting point.
  20. Are tours offered only in English?
    • Some tours may be available in Spanish. Please contact us directly by phone at 1- 876-809-2668 or using our Contact Us form at least 72 hours before the desired travel date and it will be our pleasure to accommodate your request if possible.
  21. Are tours wheelchair accessible?
    • Not all tours are wheelchair accessible . Please contact us directly to find out whether that tour is accessible.
  22. Can I book tours by phone?
    • Yes you can. Please contact us at 1- 876 809-2668 and it will be our pleasure to assist you.
  23. Can I give a tour as a gift?
    • Yes you can. Please contact us at 1- 876 809-2668 and it will be our pleasure to assist you. 
  24. Can I book a private trip?
    • Yes , we will be happy to arrange customized private tours for small and large groups where possible. Please contact us at 1-876 809-2668 or at info@jamaicaculinarytours.com.
  25. What is the cancellation policy?
    • Full refunds are issued for cancellations received up to 72 hours in advance and a 85% refund for cancellations received 48 hours in advance of the reservation date. Refunds will not be issued for cancellations less than 48 hours in advance of the reservation date and for no-shows.  In the event that our cruise ship guests are unable to join the Tour due to the ship's failure to dock in the designated Port of call, an 80% refund will be made. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time or a full refund will be issued.

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